Legal

Privacy Policy

Last Updated: 14 April 2025  ·  Effective Date: 14 April 2025

Rattana Counsel ("we", "us", "our") is committed to handling personal data with care and transparency. This Privacy Policy explains what personal information we collect, why we collect it, how we use and protect it, and the rights you hold in relation to that data. It applies to all personal data collected through our website at rattanac.site and in the course of providing our legal services.

If you have questions about this policy or about how we handle your data, please contact us at [email protected].

1. Data Controller

The data controller responsible for your personal data is:

Rattana Counsel

56/8 Sathorn Road, Yan Nawa, Bangkok 10120, Thailand

Email: [email protected]

Telephone: +66 98 624 3175

2. Personal Data We Collect

We collect personal data through the following means:

Information you provide directly

Information collected automatically

3. How and Why We Use Your Data

We process personal data only where we have a lawful basis to do so under Thailand's Personal Data Protection Act B.E. 2562 (PDPA) and, where applicable, EU General Data Protection Regulation (GDPR) for data subjects in the European Economic Area. The purposes and corresponding bases are set out below.

Purpose Legal Basis
Responding to enquiries and arranging consultations Legitimate interest / pre-contractual steps
Delivering legal services you have engaged us to provide Performance of a contract
Complying with legal and regulatory obligations Legal obligation
Improving our website through analytics Consent (via cookie preferences)
Sending service-related correspondence Legitimate interest

We do not use your personal data for unsolicited marketing communications.

4. Data Retention

Client matter files and related correspondence are retained for a minimum of ten years following the conclusion of a matter, in accordance with professional obligations under Thai law. Website enquiry data is retained for up to two years from the date of first contact where no engagement follows. Analytics data is retained in aggregated form for up to twenty-six months. Where data is no longer required for any lawful purpose, it is securely deleted or anonymized.

5. Sharing of Personal Data

We do not sell personal data. We may share data in the following limited circumstances:

Any third party receiving personal data from us is required to handle it in accordance with applicable data protection law.

6. Security Measures

We take appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or destruction. These include encrypted communication channels, access controls limited to authorized personnel, and secure physical storage for client documents. In the event of a data breach that poses a risk to data subjects, we will notify affected individuals and relevant authorities in accordance with applicable law.

7. Cookies

Our website uses cookies to support basic functionality and to understand how visitors use the site. Cookies are categorized as essential (necessary for the site to operate), analytics (to measure site usage), and marketing (where applicable). You can manage your cookie preferences at any time via our Cookie Policy page. Withdrawing consent for non-essential cookies does not affect your ability to use the site.

8. Your Rights

Under the PDPA and, where applicable, the GDPR, you have the following rights in relation to your personal data:

To exercise any of these rights, please contact us at [email protected]. We will respond within thirty days. If you believe we have not handled your data appropriately, you have the right to lodge a complaint with the Personal Data Protection Committee of Thailand or, where applicable, the supervisory authority in your country of residence.

9. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently. This Privacy Policy applies only to data collected through our own website and services.

10. Children's Privacy

Our services are intended for individuals aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If you believe a minor has provided us with personal data, please contact us and we will arrange for its deletion.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will revise the "Last Updated" date at the top of the page. Material changes will be communicated by a notice on our website. Continued use of our website or services after any change constitutes acceptance of the updated policy.

12. Contact for Data Enquiries

For any question or request relating to this Privacy Policy or our data handling practices, please write to:

Data Enquiries — Rattana Counsel

56/8 Sathorn Road, Yan Nawa, Bangkok 10120, Thailand

Email: [email protected]